Customer Care

PAYMENT

Tail & Collar offers the following payment options:

PAYPAL

Please log in to your PayPal account and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to the Tail & Collar website. Purchases will show on your credit card or bank statement as TAIL AND COLLAR or TAILCOLLAR.

CREDIT CARD (Visa, MasterCard, Amex)

Paying with your Visa, Mastercard or Amex credit card is the simplest and most convenient way of shopping. Tail & Collar processes payments using PayPal’s secure payment processing interface. PayPal processes online credit card transactions for more than 110,000 Australian stores (and millions more worldwide) and provides a safe and secure means of collecting payments via the internet. Payments are fully automated with an immediate response. Tail & Collar do not request or store your credit card details and they cannot be viewed by Tail & Collar at any time.

Once this transaction is complete, you will then return to the Tail & Collar website. Purchases will show on your credit card or bank statement as TAIL AND COLLAR or TAILCOLLAR.

You do not need a PayPal account to make payment using your credit card – see instructions below.

HOW TO PAY BY CREDIT CARD

1. On the checkout page click on the ‘Proceed to PayPal’ button (see below).
   
2. You will be taken to PayPal to process your payment – the screen will look like this:
   
3. On the PayPal screen click on the ‘Pay With Credit or Debit Card’ button. The PayPal Guest Checkout screen will open (see below). Enter your payment details and review the amount shown before clicking ‘Pay Now’.